Typical installation time is less than one business day. Installations involving solar panels may take longer. The process from placing your order to having the Meter installed in your home takes 2 to 4 weeks.
Is shipping, permitting, and installation included?
Yes, our all-inclusive price covers shipping, installation, and permitting.
Where can we find tools and installation guides?
Tools and installation guides can be found on the support page.
What is the warranty?
The battery cells have a 10-year warranty, and the standard warranty is 5 years.
How many years of self-monitoring, after-sales service, and liability insurance come with the unit?
1 year. After the first year, all 3 services can be subscribed to for $99 annually.
Product Description
How is Meter different from other batteries on the market?
It's built in the USA, offering additional tax benefits. The battery system comes with $1 million in liability insurance for the first three years. Each battery is comprehensively self-monitored and remotely optimized by professionals at our control center. If any errors or sudden performance drops occur, our engineers will either perform automatic maintenance through the control center or hire a technician to repair your unit.
What type of battery is inside?
Lithium Iron Phosphate (LFP) battery. In addition to the safety advantages this battery provides, it also has the advantage of being cobalt-free, a toxic material whose mining has significant humanitarian and ethical concerns.
Can my battery be used every day?
Yes, our batteries are designed for everyday use.
Is Meter safe?
Yes, LFP is considered safer than other types of Lithium Iron Phosphate (LiFePO4) batteries, such as lithium cobalt batteries. LFP has better thermal stability and is therefore less prone to rapid temperature increases. It is so safe that we offer $1 million in liability insurance on the Meter battery for the first 3 years.
Will it work with existing batteries from other companies?
Meter Home batteries are designed to work exclusively with other Meter Home batteries. However, your Meter battery will work with most solar setups.
How do I extend the life of my battery?
To maximize the life of your battery, we recommend that you do not discharge it beyond 20% of its capacity or charge it beyond 80% if you are using it every day. However, it can be fully charged and discharged when using it as an emergency backup power source.
What is the capacity limit? Is it expandable?
Our capacity is 14.3kWh with 10kW of power. It is expandable up to 8 units for 114.4 kWh and 80kW of power.
Will it work with existing solar panels?
A homeowner’s existing solar panels will work as long as you match the voltage (71.5V per Meter) to our inverter. The brand does not matter.
How does permitting work? Is it easier?
Meter can work without solar. For these customers, the time required for engineering, permitting, and installation can be greatly reduced.
What is the amperage of the ATS (Automatic Transfer Switch) included in your kit?
The inverter has a 70 amp breaker to power the backup loads panel.
Applications & Benifits
When will I receive the tax credit and state rebate?
The tax credit will be claimed when you file your annual tax return. State rebates may take up to 6 months after project completion to be received.
Can I participate in my utility company’s programs where they deduct my energy contributions to the grid from my electricity bill or compensate me in other ways?
Yes, these are all potential financial benefits that our battery can bring. Please contact your utility company to see if they offer such programs.
Why is this better than a utility-scale solution?
Our residential solution costs less, is easier to scale to your utility needs, and can deliver the power you need faster. Supported by residential solar, homeowners purchase and install their own systems and add them to the grid’s VPP.
How cost-effective is it and what is the ROI?
Depending on local state and county incentives, fire risk, low-income areas, the Meter system has the potential to receive substantial incentives with an ROI of less than a year. Please visit here: (State Incentives and Rebates section).
How does Meter benefit NEM 3.0?
The passing of NEM 3.0 has reduced net metering compensation by 75%. Peak shaving with a battery is now a necessity for new solar customers looking to maximize their ROI by storing energy for use or selling back to the grid during high-cost peak times. Adding a battery to a residential solar system can reduce the energy payback period by 21%, thus improving the customer’s ROI.
How is Meter different from other battery systems?
Meter is designed and manufactured in the USA. Our engineers monitor performance remotely every day, which means the battery operates at peak efficiency and can be serviced wirelessly. Our battery is also capable of performing utility aggregation, allowing utilities to control the battery in exchange for discounts or credits for the owner.
What is a Virtual Power Plant (VPP)?
Meter utilizes residential solar power generation and creates an aggregated VPP that is ready to be deployed on demand. This not only provides your utility with power as needed but also controls the production and use of this residential power to stabilize the grid during peak and low demand periods. Customers typically receive generous stipends when the utility utilizes this VPP.
What is Flex Connect?
Our Flex Connect technology enables tons of integrations with our VPP and your existing infrastructure. It optimizes performance and efficiency by managing the charging and discharging of residential stored power back to the grid. Manage your home battery system so it becomes your employee, making you money.
Is your inverter ANSI certified for revenue-grade metering of solar generation?
No, the CTs are not revenue grade. They are only used for enabling inverter usage patterns and power curtailment.
What RSD devices do you offer to work with your inverter and do they provide panel-level monitoring?
We do not offer Rapid Shutdown Devices (RSDs). The inverter does have an RSD control/communication interface.
Function & Knowledge
What does W vs WH mean?
W: Watt. A power measurement. WH: Watt-hour. An energy measurement.
Backup loads: These loads need to be ready and available 24 hours a day and need to be available during grid power outage periods. Non-backup loads: These loads are non-essential devices that will not adversely affect the quality of life if they stop working during a power outage.
Does Meter support Time-of-Use strategy?
Meter supports time-of-use plans based on the customer’s local electricity charge variations during days and between days. Shifting electricity use to off-peak hours helps users to cut down their energy costs.
Does Meter support Storm Hedge mode?
Meter homeowners enable Storm Hedge so that they can be better prepared when encountering extreme weather.
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